Via the menu item 'Clients', you have access to the client overview. Here you can see all clients within Minddistrict that are linked to you. 



In this overview you can:

  • Search clients by name, email and ID
  • Filter by status (active and inactive accounts)
  • Filter by gender
  • Filter by label (if label option configured)
  • Filter by relation to the client (if you are both therapist and supervisor)
  • Sort by name, date of birth, last login date, date created


Via the client overview you can also add new clients


Search outside your case load

The client overview gives you access to clients that you are linked to ('My clients'). Clients that you are not linked to you can search via the tab 'Other clients',  if necessary. Due to privacy guidelines, you need to write a motivation for why you would like to search outside your own case load. After you've entered this motivation, you can search by name, email, ID and/or date of birth.


Note! This action (including your entered motivation) will be logged in the system and can be seen by the administrator of the platform.


Temporary access to a client account outside your caseload

Did you search outside your case load and find the client whose account you would like to view? Then you can get temporary access to this account. Temporary access allows you to view the file once only. You cannot change any settings in the file and you cannot send messages to the client. 


To get temporary access, you need to write a  motivation for why you are making a request for this access.


Note! This action (including your entered motivation) will be logged in the system and can be seen by the administrator of the platform.



Temporary access ends when:

  • you stop it yourself via the 'Stop temporary access' button
  • or when you leave the file