Many of our modules can be used with guidance. This means there are feedback moments when the therapist can give feedback on the exercises and questions completed by the client. This way, you actively work on recovery together with the client.

Why can't I see my client's answers?

The answers and exercises completed by the client in the module are automatically saved. This does not mean that you as a therapist can see these answers. The answers must first be sent before you can view them. The client can do this at the feedback moments in the module.

Once the answers are sent, no changes can be made to them. Answers are logged in the account at a sending moment.

Once the client arrives at a feedback moment, the client receives a summary page of all answers and exercises. On this page, the client can make final adjustments. At the bottom of the page is the button to send the answers to the guiding therapist.

It can sometimes happen that the client overlooks the 'Share your answers' button. If you cannot see the client's answers, check with the client whether there are any answers yet to be sent by clicking the 'Share your answers' button.