Frequently asked questions

What is the difference between a module and a mobile module?
Many of our modules were designed for the Minddistrict app. Such modules are called mobile modules.  But what is the difference, actually? Here is an overvi...
Mon, 6 May, 2019 at 4:50 PM
Who can I contact if I have a question or a problem?
On this support site, we provide information on frequently asked questions regarding Minddistrict. Do you have a question and cannot find an answer on this ...
Fri, 6 Oct, 2017 at 2:17 PM
My client can't log in. What can I do?
If your client experiences problems logging in, there can be different causes for that. You can do this: Check if his/her account was created using the c...
Fri, 6 Oct, 2017 at 4:00 PM
How do I transfer a client to another therapist?
It's possible to transfer a client to another therapist. You do this when a colleague is taking over your client(s) (for example, in case of long absen...
Wed, 26 Sep, 2018 at 7:43 AM